Frequently asked questions.

100 pieces for our standard sizes. We can sometimes accommodate smaller runs on rush jobs — drop us an email and we'll see what we can do.

Most orders are pressed and dispatched within 5–10 working days of artwork approval. Larger orders or custom tooling can take 14–21 working days.

Yes — our studio offers typography & layout (£75) and full illustration (£150) services. We'll work with your brief and provide unlimited revisions until you're happy.

Vector PDF, AI and EPS are ideal. We can work with high-res PNG, TIFF or PSD too. CMYK colour, 300 dpi minimum, 3mm bleed all round, and please outline any fonts.

Yes — for orders over 1,000 pieces we'll send a free physical sample pack so you can feel the finish and pick the right size and back type for your project.

Every order is pressed at our Tianjin, China factory and ships worldwide. You can choose sea freight (best value — typically 4–6 weeks transit) or air freight (fastest — typically 5–10 days transit). Bulk orders are palletised; smaller runs go small-parcel. Shipping is quoted per-order based on weight, destination and service level.

Always. Every order includes a free digital proof — no badge gets pressed until you've signed off on the artwork.

Our hair-tie, hair-pin and hair-band badges are designed for children and use child-safe components throughout. Our pin badges have standard safety-pin backs — please supervise younger children.

Yes. We hold tooling for 35 standard sizes and shapes, and we can engineer new tooling for higher-volume projects. Get in touch with your spec and we'll quote it.

Bank transfer, card or PayPal for UK and EU customers. For first orders we typically take 50% deposit on quote acceptance with the balance due before dispatch. Established customers can pay on 30-day terms.